IT | Faculty & Staff Services
Faculty & Staff Services
IT | Faculty & Staff Services
Faculty & Staff Services
Having problems? Tell us on HelpDesk! Learn more.
Email Service
- Send a request with the approval from the respective administrator (VP, Dean, Director) to the OIT/Computer Center for account setup.
Internet & Wireless Services
- Make sure the necessary wiring connection in place (coordinate with Admin and Plant Management)
- Work station with necessary OS and software and network card (check with your Administrator and IT Coordinator)
- Learn about our wireless network here.
Access of Web-based Services
- Send an application to HRO for registration
- Access will be setup by the OIT/Computer Center using HRO’s registration
Note: Access setup process will be run automatically at 3PM daily.
Research & Statistical Analysis Packages
- SPSS is available on all OIT/Computer Center labs as well as other computer labs on campus.
- SAS in the central server is available for access. Send an application to the Center for SAS access setup.
Antivirus Software
- Antivirus software is available to all UOG Employees
- Submit a HelpDesk request and drop your computer to the OIT/Computer Center for servicing.
Orientation & Training
Hard Drive Disposal
Software Downloads
Microsoft Office
Please be advised that you will need to login with your Student, Faculty or staff office 365 email credentials to activate the software. Should you have any questions, please contact the Office of Information Technology at (671) 735-2640.
VPN Access
UOG VPN login credentials need to be obtained from the Office of Information Technology. To obtain credentials, submit a VPN request form along with the request form for VPN Credentials. Upon receiving login credentials, click on one of the download links below to download the VPN software to your computer. Should issues arise please contact the Office of Information Technology at (671) 735-2640.
Click here to submit a VPN request form.
Click here to submit a request for VPN Credentials
Download to Cisco VPN Software
Mozilla Firefox ESR
Mozilla Firefox 52.3 ESR for use with WebUI Microsoft silverlight issues. If issues arise, please contact the Office of Information Technology at (671) 735-2640.
TeamViewer
TeamViewer establishes incoming and outgoing remote desktop and computer-to-computer connections for real-time support or access to files, networks and programs. Should you have any questions, please contact the Office of Information Technology at (671) 735-2640.
COMPUTER LAB HOURS
Monday - Friday: 8AM - 7PM
Saturday: Closed
Sundays & Holidays: Closed
CONTACT OFFICE OF IT
Email: helpdesk@triton.uog.edu
Phone: 671-735-2640/30
Monday - Friday: 8AM - 10PM
Saturday, Sundays & Holidays: Closed
CONTACT NETWORK SUPPORT
Email: uognoc@triton.uog.edu
Phone: 671-969-2205
CONTACT MOODLE HELP
Phone: 671-735-2620/21
Email: moodlehelp@triton.uog.edu
Monday - Friday: 8AM - 5PM
Sundays & Holidays: Closed